FAQs for Restaurants
What is DiningList.com?
DiningList.com is where hotel guests go to find great local restaurants.
Guests ask hotels for restaurant recommendations 20,000 a year (average per US hotel). Hotels use DiningList to answer that guest question. Getting your restaurant recommended by local hotels means more hotel guests will eat at your restaurant.
How does it work?
Local hotels create their own list of 10-15 recommended restaurants on DiningList.com. When guests ask for local restaurant recommendations, the hotel points guests to their hotel’s list at DiningList.com. Guests use their mobile phones to instantly see the hotel’s list of local recommended restaurants showing pictures, hours, reviews, ratings and map directions.
How do I get my restaurant recommended on a hotel’s DiningList?
Either meet with your local hotel general manager and ask them to add your restaurant to their DiningList, or sign-up with DiningList.com and our service will continuously promote your restaurant to all participating hotels within 5 miles (8km) of your restaurant.
Is it free for restaurants to be recommended on a hotel’s DiningList?
Yes. It is 100% free to be added to any hotel’s DiningList. We never charge a hotel or a restaurant anything to get added to a list. Once a hotel does add a restaurant to their list, we offer the restaurant an affordable paid upgrade option. Upgrading means we move your restaurant to the highest available spot on a hotel’s list. We make our money when you choose this upgrade option. We recommend upgrading because list placement makes a big difference in guest choice. Hotel guests choose restaurants showing higher on a list three to five times more often than a restaurant showing lower.
<-- Upgrades = Higher + Details shown
Non-Upgrades = Lower + Click for details -->
Will upgrading to the highest available spot get me the most hotel customers?
Statistically, yes! Restaurants who upgrade have the highest chance to be selected by hotel guests. Hotel guests are three to five times more likely to choose a restaurant showing higher on a list than one showing lower.
How much does upgrading cost?
Hotels agree to show your restaurant in the highest available spot on their DiningList in exchange for gift certificates from your restaurant. Just register in 10 minutes, tell us how many gift certificates you want to offer and our system handles everything else. We track hotel guest page views and automatically issue your restaurant’s gift certificates through our system. Once a month, we email you reports showing everything you would want to know.
We charge you a 15% fee on the face value of your gift certificates for our service. For example, if you tell us to issue eight $25 gift certificates, you would pay us $30 (8 gift certificates X $25 per gift certificate x our 15% fee = $30). Our 15% fee is your only cash cost for upgrading.
If I upgrade, how many hotel guest referrals do I get for each gift certificate I give?
You will get at least 45 hotel guest referrals in exchange for issuing one $25 gift certificate. If you issue eight gift certificates through us, your restaurant will get 360 hotel guest referrals for the $30 fee you pay us. That’s just $0.12 per hotel guest referral (plus the cost of your gift certificate). You can choose to issue four, eight or sixteen gift certificates, or you can set your account to auto-replenish so you never miss any hotel guest referral.
We issue your gift certificates based on BOTH the order your restaurant is shown on a list AND the total number of hotel guest page views on that list. The order your restaurant shows on a list really matters. The higher you show on a list, the better for you. We automatically move your restaurant to the highest available spot on any list and then we track the hotel guest page views on that list. The table below gives you the current formula we apply when issuing your gift certificates (subject to change).
|Your spot||Our formula|
|1||After 45 guest views, we issue the hotel one $25 gift certificate|
|2||After 50 guest views, we issue the hotel one $25 gift certificate|
|3||After 60 guest views, we issue the hotel one $25 gift certificate|
|4||After 75 guest views, we issue the hotel one $25 gift certificate|
|5||After 90 guest views, we issue the hotel one $25 gift certificate|
|6||After 130 guest views, we issue the hotel one $25 gift certificate|
|7||After 135 guest views, we issue the hotel one $25 gift certificate|
|8||After 140 guest views, we issue the hotel one $25 gift certificate|
|9||After 150 guest views, we issue the hotel one $25 gift certificate|
|10||After 155 guest views, we issue the hotel one $25 gift certificate|
|11-20||After 500 guest views, we issue the hotel one $25 gift certificate|
What if I don’t upgrade?
If you do not upgrade, your restaurant will still be shown on a hotel’s DiningList for free, but only at the bottom of the hotel’s list after all other upgrading restaurants are shown. In addition, hotel guests will need to click on your restaurant to see your restaurant’s details. Being on a list is great, but your best option is to upgrade.
Is discounting or couponing required?
No. There is absolutely no discounting or couponing involved with DiningList.com. Each hotel guest will pay you as they normally would. Gift certificates are used later, usually by hotel employees who receive the gift certificates from the hotel general manager.
What about bad reviews?
Unlike on Yelp or TripAdvisor, you won’t get a bad review on DiningList.com . General Managers choose restaurants based on location, reputation and match to the hotel’s clientele.
What about page view fraud risks?
If someone is looking at a list of recommended restaurants on DiningList.com, they have generally sought a local hotel’s restaurant recommendations. We issue your gift certificates to each hotel based on verified page views for that hotel’s list. We assume visitors are legitimately searching for a recommended restaurant. However, page views that DiningList considers to be invalid are not counted towards your gift certificates. These page views include unintentional page views or page views resulting from malicious software. Here are just a few examples of what DiningList may consider to be invalid page views:
- Page views intended to increase your advertising costs or to increase profits for list owners
- Page views by automated tools, robots, or other deceptive software
- Page view from IP addresses far from a hotel’s location.